Home renovation contractors
Keep renovation leads moving from enquiry to site visit to signed quotation
Renovation contractors and interior firms have long sales cycles with many touchpoints: site visits, quotations, revisions and decisions. Wedo Automations keeps each lead organised and followed up while your team is on site.
01 — Common problems
Where the time and enquiries tend to slip away
Long decision cycles
Homeowners may take weeks or months to compare quotations, and leads are forgotten along the way.
Site visits are hard to coordinate
Arranging access to a new BTO or resale unit, and working around the owner's schedule, takes repeated messages.
Quotations are sent and left
After a quotation goes out, follow-up depends on a salesperson remembering, and revised quotations get tangled.
Information is incomplete at first contact
Property type, size, budget range and timeline are missing, so the first conversation is spent gathering basics.
Referrals are not asked for
Happy homeowners are a strong source of new leads, but nobody asks after handover.
02 — Automation examples
What can be configured
Examples of workflows that can be set up for this type of business. Exact wording, timing and channels are agreed with you.
Renovation enquiry form
Captures property type, location, rough scope and timeline so site visits are better prepared.
Site visit scheduling and reminders
Confirmation and reminder messages for the visit, including who from your team is coming.
Quotation follow-up
Scheduled check-ins after a quotation is sent, stopping when the homeowner replies.
Pipeline by stage
Leads move through enquiry, site visit, quotation, negotiation and won, so nothing is lost.
Handover review and referral request
After project completion, a message asks for a Google review and for introductions to friends and family.
03 — Example customer journey
How one enquiry might flow through
This is an illustrative example, not a record of a real customer or a promised result. Your own journey is designed around your business.
Features most relevant here
- CRM pipeline
- Appointment reminders
- Email sequences
- Reactivation messages
- Review requests
- Website chat
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Messaging customers requires their consent. We help you capture it and respect opt-outs.
Step 1: Homeowner enquires
A new homeowner submits details of their flat and the work they have in mind.
Step 2: Acknowledgement
They receive a confirmation and are offered site visit times.
Step 3: Site visit booked
A reminder goes out before the visit, and the team sees it in the pipeline.
Step 4: Quotation sent
After the visit, the lead moves to quoted and follow-ups are scheduled.
Step 5: Decision and contract
The lead moves to won, or to a longer nurture sequence if undecided.
Step 6: Handover
After completion, a review and referral request is sent.
04 — FAQ
Questions we hear in this industry
No. Quotations come from your team. The system helps with the surrounding steps: capturing details, scheduling site visits and following up after a quotation is sent.
More questions? See our general FAQs.
05 — More
Other industries
Beauty salons and aesthetic businesses
Fewer missed enquiries, fewer no-shows and a steady flow of repeat bookings.
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Quote follow-ups, job scheduling messages and recurring customer reminders.
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Trial lesson bookings, parent follow-ups and term renewal reminders.
See how it applies
Talk through your own workflow
Book a free call and we will go through how you handle enquiries and follow-up today and what could be automated.